Shipping policy

Shipping

Mujjxekw
Vitalii Filipov
Brunnenstraße 11, 40213 Düsseldorf, Germany
Email: info@mujjxekw.store
Phone: +49 211 5408260

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Sinks and taps

Sinks, taps and accessories ship by parcel; the premium set ships by parcel or pallet. Delivery is to your door. A competent installer cuts the sink into the worktop and seals it watertight and plumbs the tap; a boiling-water tap's tank is wired through an RCD by a qualified electrician and run at the correct pressure. Strainers, seals, dispensers, boards and cleaner ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.